Service Terms and User Agreement
Thank you for taking the time to understand my business and how to relate to the site www.8night.com.
8nsight is a brand developed by Amanda McGregor. Amanda is a curator of people, objects and environments. The one to one services are all available through direct contact with Amanda McGregor. The services include personal and business consultation and coaching, psychic readings, design work, art work, creative thinking. Amanda McGregor designs products that Contrado manufacturers, the designs are products for home, garden and fashion. The process of selling online in this way is called drop shipping. Products are peronalised due to their handmade nature so fit under business rather than consumer legal understanding. When offering consultation Amanda McGregor assesses each client and whether their agreement fits under consumer or business contract law.
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By joining the community you consent to receiving emails and social media experiences, to unsubscribe follow links or write to amandamcgregor333@gmail.com - this is currently a one person management. There are non essential cookies operating on this site, to help with visibility.
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Amanda McGregor - 3 Hammonds End, Bradleys Street, Checkendon RG8 0NH - 07939512 837
If you have ordered a product it will have been through a Shopify link that is backed on to www.8nsight.com and integrated with Contrado and designs by Amanda McGregor - If you have a product that needs attention Amanda McGregor will bring the situation to the attention to Contrado. Contrado tems are -
We are here for you, trying to help to the fullest of our capability, working with you. Rest assured knowing we are doing our best, and if something goes wrong, we will do what we can to fix it . We love our customers to be happy so let's talk so we can keep everything running smoothly.
Company Details:
Name & Registered Office:
Contrado Imaging Ltd. c/o Sloane & Co,
36-38 Westbourne Grove, Newton Road,
London, W2 5SH, UK
Trading address:
Contrado Imaging Ltd
Unit 6, Space Business Park,
Abbey Road, Park Royal,
London, NW10 7SU, UK
Company No. 04666562 VAT Number GB 809656889
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Tel - 0208 960 4567 or open a chat on the website - www.contrado.co.uk
Confirmation of order
You are responsible for ensuring all details submitted at time of checkout is accurate and complete, in order for us to provide the Service you require. These details include, but are not limited to: name, address, contact telephone number, mobile number, email address, payment details, product size and specifications and any content uploaded.Once you have placed an order for any goods or services via this website using the Service, the order will not be treated as having been accepted until you receive confirmation from us that this is the case. This confirmation may be by email or post.The decision as to whether to accept any order from you is at our discretion and we are not bound to do so.We may, at our sole discretion, refund all or a proportion of the payment made in respect of the order concerned but reserve the right to charge in full as if the products had been dispatched.Pricing and discountsWe set prices and display these prices on the website. Shipping costs are shown separately. We may at times, change our price at our sole discretion, changes will be reflected on the website.Any changes to your order may incur additional fees and we will contact you either via email or phone to arrange payment.Offer codes may be published from time to time as part of a promotion. Offer codes may provide a free item or a discount on part of an order.
Changes to your order/Cancellations thorugh contacting Contrado directly - Within 30 minutes: we wait 30 minutes after you place your order before we start production. Within these 30 minutes, you are welcome to contact Contrado (number and details above) via phone or live chat if you wish to edit or if you change your mind. If you have any questions about your order or have any doubts about get in touch with our friendly customer service team who will be more than happy to help and can offer a full refund.After 30 minutes: we hand make every product and personalise it to order, so as soon as we start production of your bespoke items, we have already invested into the ink, transfer paper, materials and the workforce time specifically for your order. This means that if you wish to cancel after 30 minutes of placing an order, a mandatory 20% charge will incur.You accept we exercise a degree of license to edit images to fit and to achieve the very best results. Contrado is not obliged to make these adjustments and does so without liability in order to help to achieve the best results. These terms in able a 30 mins communication period in case Amanda McGregor is not available in that moment.
This website, www.8night.com is operated by Amanda Mcgregor TM, however design products are manufactured by Contrado Ltd.
Amanda McGregor retains all intellectual property rights, including copyright, to the content Rights Reseved.
Production of products
Production times serve as an estimated timeline and do not warrant that the products will be produced and shipped by a specific date. We will do our best to meet this timeline.
All Product Sizes are expected to be accurate, but due to the nature of making customised products by hand and one by one, there will be marginal size differences in the finished item to the sizes quoted on this website.
Occasionally we may, at our sole discretion, substitute materials and adjust product design to accommodate production considerations in relation to supply or stock shortages.
All Promotional Images of our products are good likenesses for what we produce. We do not warrant that the final item will be exactly as per the images contained in this website. There are often improvements made to products that are not visible in the promotional photographs.
To maintain continuity of the Service we reserve the right to use alternative materials in production, to those stated on the website.
Delivery
For full information and terms see our delivery information.
Delivery Times are stated in good faith. Wherever a delivery time is stated, it serves as a guide timeline and we do not warrant that the products will be with you on a specific date. We will do our best to meet these timelines. Over 96% of our products are delivered inside our quoted timelines.
Shipping to anywhere outside the EU may attract local customs and duty charges, which are beyond our control are based on the customs laws of the receiving territory. We are not obliged to indemnify such costs should they arise, and they will become a matter for the recipient
Returns
We have different rules for the cancellation and return of your purchase dependant on if it is a personalised or non-personalised product. Please see below.
You have the right to cancel your contract for the purchase of a non -personalised product, if you notify us of the cancellation no longer than 14 days after the day following the day on which the product is delivered. You must return the unused non-personalised product to us within 14 days of notifying us of the cancellation, and you must pay for the return of the unused non-personalised product to our nominated address.
You do not have the right to cancel products that are personalised as the products have been made to your specific requirements. However, for personalised products ordered from our site we allow a 30-minute period in which you can either amend or cancel your order.
This 30 minutes begins from when you receive your confirmation email or when you see the order summary “Thank you, your order is confirmed” on your screen. After this time period your order will enter our production workflow and cannot be changed.
As per English law, the goods cannot be returned because they were made according to your specifications or were personalised by you.
In the unlikely event of a manufacturing fault, it will be repaired or replaced free of charge.
Manufacturer faults cover scratches on the product, stitching issues and hemming issues. We, the manufacturer, will decide what falls under manufacturer faults.
All orders made through wholesale accounts are regarded as Business to Business contracts and are not covered by Consumer rights act as wholesale accounts are regarded as businesses. Businesses cannot expect a legal remedy in respect to Fair wear and tear, misuse or accidental damage, or if they decide that they no longer want the item.
We may, at our discretion, look into other solutions.
For more information see our returns policy.
Complaints or claims must be notified to us within fourteen days of receipt of goods, or in the case of non-delivery, in a reasonable time after the goods were expected to arrive.
Termination
We may terminate your order without notice at our sole discretion. We will refund any monies due in such a circumstance.
Reproduction of site content
You are not allowed to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any material contained in the website.
You are not allowed to use the website (or to copy or use any material from the website) for any commercial purpose other than to conduct a commercial transaction with Contrado.
You are not allowed to remove any copyright, trademark or any other intellectual property notices contained in the original material from any material copied or printed off from the website.
Operation of website
We may change the format and content of the website (or any products or services offered by this website) at any time.
We may terminate or suspend the operation of this website (or terminate or suspend the provision of any products or services offered via this website) for support or maintenance work, in order to update the website content or for any other reason. We may do this at any time and without notice.
Personal data provided to us through this website will only be used in accordance with our privacy policy. Please read through this carefully before proceeding. By providing your personal data to us you are consenting to its use in accordance with our privacy policy.
Sellers and Drop-shippers - These terms are relevant to www.8nisght.com, Amanda McGregor
General
The User may have access to post items for sale in a Contrado store and to sync that store to a 3rd party platform.
Terms under this section (“Sellers and Drop-shippers”) apply if you create products with Contrado's design tools and/or post for sale a Design to be displayed and/or offered for sale on websites owned or operated by or for Contrado (the "Site" incl. mobile). "Design" means all artwork, photographs, sketches, drawings, text, stitch files, digital images or product specifications that you send to Contrado for placement on the Site or on physical or electronic products made by or for Contrado ("Products").
If you sync your store with a 3rd party website, via our API, integration or by any other means, you accept full responsibility for the content posted on the site and operation of that site. You are solely responsible for providing your end-customers who purchase via your 3rd party site with any customer service they may require.
Contrado stores will only be visible on our marketplace following approval by Contrado of all store content, we may at any time and at our sole discretion remove or edit any content from our site, with or without warning.
If you are using our API to connect your Contrado store to another web platform or e-commerce provider Contrado is solely responsible for its service.
The commission paid to sellers is calculated after 20% of the sale is deducted for Taxes, Customs and Duty Fees, and excess delivery admin fee, for local administration.
Licenses
Marketing and Promotions
Amanda Mcgregor is the owner of the Design or that the Design is in the public domain; and
has the legal right grant this license to Contrado and to enter this Agreement; and
To your knowledge, no one else claims ownership of, or exclusive rights to, the Design; and
The Design does not infringe the privacy, celebrity, moral or other rights of any third party; and
The Design is not defamatory or obscene; and
The Design does not contain any defamatory, obscene or discriminatory content or any illegal material; and
Contrado may legally make and sell Products incorporating the Design without infringing the rights of any third party and without being obligated to make any payments to, or obtain any permission from, any third party; and
Law and jurisdiction
We are reasonable and fair in our approach and should we find ourselves in dispute, we will try discussion and dialogue at first consideration for a speedy resolution. Beyond that, we will try arbitration and alternative dispute resolution procedures. If all reasonable resolution ideas are exhausted within a reasonable time frame, then these terms (and the provision of goods and services by us) are governed by and to be interpreted in accordance with English law for which you and Contrado submit for jurisdiction. In the event of any dispute arising in relation to these terms or in relation to the provision of any goods and services by us, the English courts will have exclusive jurisdiction over such dispute.